Privacy Policy

Effective Date: July 17, 2025

1. Introduction

Welcome to Waldenhouse Publishers (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This policy explains what personal data we collect, how we use it, with whom we share it, how we secure it, and your rights.

2. What Data We Collect

We collect personal data in the following categories:

• Contact & Profile Data: Name, email, address, phone number—when signing up, ordering, subscribing, or contacting us.
• Payment Data: Credit card or bank information, if you purchase books or services.
• Technical & Usage Data: IP address, browser type, device info, pages visited, via cookies or analytics. 
• Optional Data: Content you submit (e.g., reviews, manuscript uploads).

3. How We Collect Data

• Directly from You: When you create an account, place orders, correspond via      email/forms, subscribe to communications, or upload manuscripts.
• Automatically: Through cookies and analytics tools when you browse our site. 
• From Third Parties: With consent, from mailing lists or social logins.

4. How We Use Your Data

We use your data for:

• Order processing & fulfillment
• Account management and support
• Marketing communications (e.g., newsletters, offers), if you opt in
• Website analytics & performance improvement 
• Legal compliance (e.g., tax, payment records)

5. Legal Basis for Processing

• Contractual necessity: For orders/account services
• Consent: For marketing and optional features
• Legitimate interests: To improve our services, website security, and personalized      offerings

6. Data Sharing & Disclosure

We do not sell your data. We may share data with:

• Service      Providers: Payment processors, email platforms, hosting, analytics
• Legal      authorities: In response to lawful requests
• Business      transfers: e.g., mergers or acquisitions, subject to confidentiality      safeguards

7. Cookies & Tracking

We use cookies for functionality and analytics. You can opt out or adjust your browser settings. Disabling cookies may affect site performance.

8. Data Security

We use industry-standard technical, administrative, and physical safeguards—like encryption, secure hosting, and access controls—to protect your data. 

9. Data Retention

We retain your personal data only as long as necessary for its intended purposes, legal obligations, and for resolving disputes. Obsolete data is securely deleted or anonymized.

10. Children’s Privacy

Our site is for users aged 18+. We do not knowingly collect data from minors. If we learn we have data from a child under 18, we’ll promptly delete it. 

11. Your Privacy Rights

Depending on your region, you have rights to:

• Access, correct, or delete your data
• Withdraw consent for processing
• Object to processing or request data export
• Lodge a complaint with a supervisory authority
      Requests can be submitted via privacy@waldenhousepublishers.com.

12. International Data Transfers

If you’re outside the U.S., note your data may be transferred to and processed in the U.S., which may have different data protection laws. We’ll safeguard your data in line with applicable regulations.

13. Changes to This Policy

We may update this policy occasionally. We’ll note the last updated date at the top. Material changes will be communicated via email or website notice.

14. Contact Us

For privacy inquiries or to exercise your rights, contact us at:
Email: privacy@waldenhousepublishers.com
Address: Walden House Publishers, 3599 Fehd Road, Elberfeld, IN 47613

15. Rights for Users in the European Economic Area (EEA)

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). These include:

a. Right to Access

You have the right to request a copy of the personal data we hold about you.

b. Right to Rectification

You may request that we correct or update inaccurate or incomplete personal data.

c. Right to Erasure ("Right to Be Forgotten")

You can ask us to delete your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

d. Right to Restriction of Processing

You have the right to restrict the processing of your personal data in certain situations, such as while a dispute about its accuracy or processing is being resolved.

e. Right to Data Portability

You can request a copy of your data in a structured, commonly used, and machine-readable format for transmission to another controller.

f. Right to Object

You may object to our processing of your personal data for legitimate interests or direct marketing purposes.

g. Right to Withdraw Consent

If processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of any processing based on consent prior to its withdrawal.

h. Right to Lodge a Complaint

You have the right to file a complaint with a Data Protection Authority in your country if you believe we have violated your rights under GDPR.

Supervisory Authorities in the EU:
A full list of supervisory authorities by country is available here: https://edpb.europa.eu/about-edpb/board/members_en

i. Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. This may include:

• Your consent (e.g., for newsletters)
• A contractual necessity (e.g., to fulfill a publishing service)
• Legal obligations (e.g., for financial records)
• Legitimate interests (e.g., improving our services)

To exercise any of your rights under GDPR, please email us at privacy@waldenhousepublishers.com with the subject line "GDPR Request."